Proudly Serving the Chicagoland Area

We’re open Monday – Friday, 8 a.m. – 6:00 p.m. CST

Frequently Asked Questions

Please check our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Our flat rate shipping option is $5 and ships via USPS with tracking.
We also offer rush shipping if you are on a tight schedule, please message us and we can get everything figured out for you!

Which payment methods are accepted in the Online Shop?

We accept major credit cards via square payments as well as paypal

How long will delivery take?

Everything is handmade to order so we appreciate your patience, especially during the wedding season! You order will arrive in about 2 weeks with flat rate shipping. Please contact us if you need it sooner, or choose a faster shipping option while checking out.

How secure is shopping in the Online Shop? Is my data protected?

We process all of our payments through square or paypal. We will never sell nor use your personal information for anything you have not requested.

What exactly happens after ordering?

We put your order on our production schedule, and it gets hand made by one of our papersmiths! After it is finished it is carefully inspected then packaged. It is shipped via USPS and should arrive 3-5 days after you receive your tracking number.

Send us an email

Info@whitefoxpaperco.com

Need help now? Click here for Live chat

Phone:  (630) 882-3337